Terms and Conditions

Welcome to Neeli.
By accessing or using our website www.quatredimensions.com you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
This website is owned and operated by Quatre dimension.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to these Terms & Conditions.
We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.
2. Eligibility to Use
You must be at least 18 years of age or have parental/guardian consent to use this website.
You agree to provide accurate, current, and complete information during registration or checkout.
3. Products & Descriptions
Neeli specializes in hand-picked ethnic wear and handcrafted products.
We make every effort to display product colors, textures, and details as accurately as possible. However, actual colors may vary due to screen settings and lighting.
All product descriptions, prices, and availability are subject to change without notice.
4. Pricing & Payments
All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of GST as applicable.
Payments are processed through secure third-party payment gateways integrated with Shopify.
Neeli does not store or have access to your card, UPI, or banking details.
5. Orders & Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraud.
In case of cancellation, any payment received will be refunded as per our Refund Policy.
6. Shipping & Delivery
Shipping timelines and charges are mentioned on our Shipping Policy page.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Neeli is not responsible for delays caused by logistics partners once the order is dispatched.
7. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Certain items such as customized, altered, or intimate wear (if applicable) may not be eligible for return due to hygiene reasons.
Please read the policy carefully before making a purchase.
8. Intellectual Property
All content on this website—including logos, designs, images, text, graphics, and branding—is the exclusive property of Neeli.
Any unauthorized copying, reproduction, or commercial use is strictly prohibited.
9. User Conduct
You agree not to:
Use the website for unlawful purposes
Upload or transmit malicious code or viruses
Attempt to gain unauthorized access to our systems
Violate any applicable Indian laws or regulations
10. Third-Party Links
Our website may contain links to third-party websites.
Neeli is not responsible for the content, policies, or practices of any third-party sites.
11. Limitation of Liability
Neeli shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability, if any, shall not exceed the amount paid by you for the product purchased.
12. Indemnification
You agree to indemnify and hold harmless Neeli from any claims, damages, or expenses arising out of your violation of these Terms or misuse of the website.
13. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Kerala.
14. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: purchase@quatredimensions.com
Location: Kerala, India